Is There a Battery Replacement Policy?
What’s Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. Assuming you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, select the product you would like, and follow the prompts. For questions, or if you would like to place an order, please note that you may have to contact their support team. Along with email, you can also utilize the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in case of server outages, so you might want to call during these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any Vape Pens damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and the same goes for placing an order through our phone number.
Can I track my order? Yes, we do provide the tracking information for all orders. This consists of our shipping address submissions. Please note that we cannot accept returns on goods that have arrived to your door without our express prior approval.
Any kind of different ways to earn reward points or cash return from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you are a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, or even cash. We are focused on offering our customer support professionals with training and education on our products, and providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you may use your credit or debit card to get items from our website. Once you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash back or discount on the purchases of electronics items made making use of your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, regardless of your shipping address. We are still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures in place for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where may i contact the Customer Service department? Our contact number is readily available on our home page. Should you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or should you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy would be to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. In the event you experience any harm or defect when using our products, you must notify us right away so that you can obtain a proper replacement.